ClubhouseOS
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A Saturday, tracked to the touchpoint

One golfer. One Saturday. Follow the record.

John Anderson booked online Friday at 22:14. Scanned in at the starter Saturday at 07:45. Cashed out at the grill at 13:20 with a settled tab. Six touches, one Player Pass, one Monday report - here's what that looks like inside CHOS.

In pilot Eagle Vale Golf Course, Fairport NY

ClubhouseOS   Bramble RidgeSAT 08:32
Rounds today
142
+12% vs plan
Green fees
$18,742
+8%
F&B
$6,842
+15%
Utilization
78%
+6%
Active on course now
Tee timeGroupCartHoleStatus
07:38Bell / TorresBR-0814On pace
07:54Wilson partyBR-1112+8 min
08:10Anderson / ChenBR-149On pace
08:26Rodriguez partyBR-157On pace
Console overviewLIVE 8:32 AM
Tee sheet   Sat, Aug 1508:10 GROUP OF 4
TimeGolferPartyPassPaid
07:54Wilson, E.4WLS-021$220
08:02— open —
08:10Anderson, J. +34AND-014$220
08:18Miller party3MIL-032$165
08:26Rodriguez, M.4ROD-018$220
08:34Torres / guest2TOR-005$110
08:42Foster party4FOS-041$220
08:50— open —
Saturday tee sheet08:10 group of 4
Player Pass Bramble Ridge
Golfer
John Anderson
Type
Single Member
Tab
$18.50
Anderson, J.
One golfer, four touchpoints

John Anderson, Saturday, 08:10 tee time.

Same golfer, same identity, moving through the property. Every screen below is looking at the same record.

Booking   Anderson groupFRI - 22:14
Tee time confirmed
Sat, Aug 15 - 08:10
4 players - 18 holes - $220
Anderson, J.Host
Chen, S.Member
Rodriguez, M.Guest
Kim, D.Member
Deposit paid   Card ending 4181
/bookFRI - 22:14
Friday, 10:14 PM

Books online.

4-player 08:10 tee time, deposit charged to card on file. Confirmation SMS with a link to add the Player Pass to his phone.

Starter   Anderson groupSAT - 07:45
Up next
TimeGroupCart
08:10Anderson, J. +3BR-14
08:18Miller partyBR-15
08:26Rodriguez, M.BR-16
On tee now
08:02Wilson, E.Teed
starter - queueLIVE 07:45
Saturday, 07:45 AM

Scans in at the starter.

Starter Jake taps the group in. Cart BR-14 is auto-assigned to John. The pass is now live on Anderson's phone.

Range   Anderson, J.SAT - 07:53
Bay 3 - Bucket dispensed
GolferAnderson, J.
RoundSat 08:10 tee time
Bucket100 - Large
Charged$12.00
TokenRCT-8f2a-2ck
range - dispenserLIVE 07:53
Saturday, 07:53 AM

Buys a range bucket.

Pro shop rings the bucket. John scans his pass at bay 3. Balls drop. The bucket is stamped with his round.

Snack shack   Anderson groupSAT - 10:32
Order at the turn
2Draft beer$14.00
2Bottled water$2.50
Subtotal$16.50
Charged to pass   Anderson, J.
snack shack - tillLIVE 10:32
Saturday, 10:32 AM

Orders at the turn.

Two drinks, two waters. Paid on his pass. The order lands on his round history before he's back at the tee.

First season I could tell my board where the money went.

General Manager   Public course, Western New York
One identity. One ledger.

Every touch, tied to the same golfer.

Player 360 shows the whole relationship on one screen. The tee times, the bar tabs, the range buckets, the membership charges — one record, not seven.

Player 360 - Anderson, J.Member 87654321
Spend to date
$4,182
Rounds YTD
27
Household
4
Recent activity - Bramble Ridge
WhenTouchAmount
Sat 10:32Snack shack - 2 drinks, 2 waters$16.50
Sat 07:53Range - 100 balls, Bay 3$12.00
Sat 07:48Pro shop - FootJoy StaSof$28.00
Sat 07:45Starter check-in - Cart BR-14
Fri 22:14Booked 08:10 - Party of 4$220.00
Aug 08Round played - 84 gross
Aug 02Lesson - Pro Reyes$95.00
player 360$4,182 to date

Player 360

Every round he's played, every dollar he's spent, every message we've sent him. Household roll-up when he brings the family.

Operating ledger - Sat, Aug 15NET $46,780
Today - by revenue center
CenterTxnsGross
Green fees142$18,742
Cart fees78$3,120
Range dispenser47$564
Pro shop31$4,102
Snack shack + turn64$2,486
Bar + grill88$4,356
Last reconciled: Sat 12:47 - Variance: $0.00
register - shift closeLIVE 12:47

The operating ledger

Every register, every dispenser, every card. Reconciled nightly against your merchant account. The books close themselves.

The property, not just the software

Where most reservation tools stop, we keep going.

ClubhouseOS reaches past the tee sheet into the physical operation. The dispenser at the range, the tablet at the starter, the kiosk in the lobby, the exception a manager needs to see at 2:15 PM.

Buckets today
47
Operational
Recent dispenses
08:47Anderson, J.100 balls
08:41Torres, R.50 balls
08:33Wilson, E.100 balls
08:19Chen, S.50 balls
08:06Bell, A.100 balls
dispenser - bay 3LIVE

Range dispenser

A physical device at the range. Pro shop sells a bucket, the golfer's pass unlocks the machine, balls drop. Every bucket tied to the golfer who bought it.

312buckets this week
Starter station   Bramble RidgeSAT 07:45
Up now
08:02   Wilson, E.
4 players   Cart BR-11   Checked in 07:44
On deck   Up next
08:10Anderson, J. +3BR-14
08:18Miller partyBR-15
08:26Rodriguez, M.BR-16
08:34Torres / guestBR-17
starter - queueLIVE 07:45

Starter station

An iPad at the first tee. Up-now / on-deck / up-next. The starter's decisions become the source of truth for the tee sheet in real time.

30 secavg check-in
Lobby kiosk07:52 AM
Welcome to Bramble Ridge
Saturday, August 15
Weather
68°F
Wind SW 8 mph
Next tee
08:10
Anderson +3
Course open   Full carts
lobby kioskLIVE

Lobby kiosk

A 5-inch display at check-in. Shows current weather, the group up next, and a live tee-sheet ticker. Six operating states depending on the moment of day.

6display states
Manager exceptions2 FLAGGED
Cart back late
BR-08   Wilson party   4h 22m out
Expected return 11:47, still unreturned at 12:09
POS drawer variance
Pro shop   $12.40 short at 11:00 close
Ring assigned to Sarah K.   Awaiting review
ops consoleLIVE

Manager exceptions

The one screen a manager opens between rounds. What's off script right now: cart back late, comp round unusual, POS drawer variance, guest complaint waiting.

2flagged today
1,142
Rounds last week
$46,780
Saturday gross
78%
Cart utilization
$4,182
Anderson to date
The Monday-morning answer

One page. Every question a GM opens the week with.

Not a dashboard full of tiles. A weekly report that answers the questions you'd actually ask — what happened, where did the money come from, what needs attention.

Weekly Operating Report
Bramble Ridge Golf Club
Week of Aug 11 – Aug 17, 2026
Rounds played1,142
Tee sheet fill rate74.2%
Green fee revenue$42,118
F&B revenue (bar + turn)$8,506
Range bucket revenue$4,290
Comp rounds (9 / 18)15 / 122
Comp $ given away$5,890
No-shows81 (12.3%)
Saturday utilization dropped to 41% after 2pm. Rain hit at 1:45pm, 0.4". That's what tanked bookings, not staffing. Carts 44, 67, 72 sat all week — check for damage.

The report answers what a GM actually asks.

  • QHow many rounds did we run last week? 1,142 played, 74% fill.
  • QWhere did the money come from? $42,118 green fees, $8,506 F&B, $4,290 range.
  • QWhat did we give away? $5,890 in comp rounds — priced in real dollars, by staff, by hole count.
  • QWhat changed vs. last week? Saturday afternoon dropped 41% after 2pm — rain, not staffing.
  • QWhat needs action? Carts 44, 67, 72 sat all week. Check for damage.
The platform expands

Same operating system. More surfaces.

Events, tournaments, and coaching aren't separate products. They're the same platform reaching one more part of the operation.

Event POS   Wedding, Reeves party140 GUESTS
Bar service   Table 12
3House red$36
2Whiskey neat$24
4Sparkling water$16
Subtotal$76.00
Bill-back to packageREEVES-08
event - posLIVE
Events + catering

Every event on the same ledger.

Inquiry to signed contract to day-of prep sheets. Event POS for weddings, banquets, and tournaments. All revenue lands in the same weekly report as the green-fee side.

Cardinal Football Alumni   LiveREFRESH 15s
#TeamThruScore
1Foster / Bell / Wilson14-9
2Anderson / Chen / Kim14-7
3Torres / Rodriguez13-6
4Miller / Reyes / Park13-4
5Green / Ivey12-3
6Nguyen / Adams12-1
CTP hole 14   Wilson E.   3'8"
tournament boardLIVE
Tournaments + leagues

League night runs itself.

Flights, teams, live leaderboards for the clubhouse TV, skins and Stableford scoring, sponsor placards, closest-to-pin scored by a laser at the target hole.

CoachOSWEEK OF AUG 11
Revenue
$4,180
18 lessons
Owed to club
$836
20% rev-share
This week
Mon 14Anderson, J.$95
Tue 15Chen, S.   Playing lesson$180
Wed 16Junior clinic (4)$240
Thu 17Rodriguez, M.$95
Fri 18Kim, D.   Package #3$285
/coachLIVE
CoachOS — sibling product

The PGA pro on your platform.

Lesson recording, follow-ups drafted in the pro's voice, revenue-share owed to the club calculated to the cent every week. Same platform, same identity, distinct product.

See CHOS running your operation.

Send an export from your current tee sheet and POS. We spend 30 minutes showing you what CHOS would do with your actual week - and what you'd see on Monday.

30 minutes. Bring a tee-sheet + POS export.